Privacy Policy

1. Introduction

CyborgSapient (OPC) Private Limited ("Company," "we," "our," or "us") is committed to protecting the privacy of our clients and users ("you," "your"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our SaaS products and digital marketing services ("Services"). By using our Services, you consent to the practices described in this Privacy Policy.

2. Information We Collect

We may collect various types of information from and about users of our Services, including:

• a. Personal Information
  • Contact Information: Name, email address, phone number, and other similar information.
  • Billing Information: Credit card details, billing address, and other payment information.
  • Account Information: Username, password, and other details associated with your account.
• b. Non-Personal Information
  • Usage Data: Information about how you interact with our Services, such as IP address, browser type, pages visited, and time spent on pages.
  • Technical Data: Information about your device, including operating system, device type, and other diagnostic data.
• c. Cookies and Tracking Technologies

  We may use cookies, web beacons, and similar tracking technologies to collect information about your interactions with our Services. You can manage your cookie preferences through your browser settings.

3. How We Use Your Information

We use the information we collect for various purposes, including:

• To Provide and Manage Services: To deliver our SaaS products and digital marketing services, manage your account, and process payments.
• To Improve Our Services: To analyze how users interact with our Services and to enhance user experience.
• To Communicate with You: To send you updates, promotional materials, and other information related to our Services. You can opt-out of marketing communications at any time.
• To Ensure Security: To monitor and protect against fraud, unauthorized transactions, and other security issues.
• To Comply with Legal Obligations: To comply with applicable laws, regulations, and legal processes.

4. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to outside parties, except as described in this policy:

• a. Service Providers

  We may share your information with third-party service providers who assist us in operating our business, such as payment processors, hosting providers, and marketing partners. These providers are required to maintain the confidentiality of your information.

• b. Legal Compliance

  We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

• c. Business Transfers

  In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

5. Data Security

We implement a variety of security measures to protect the safety of your personal information. These measures include encryption, access controls, and regular security assessments. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.

7. Your Rights and Choices

• a. Access and Correction

  You have the right to access and correct your personal information. You can update your account details by logging into your account or contacting us directly.

• b. Data Portability

  You may request a copy of your personal data in a structured, commonly used, and machine-readable format.

• c. Deletion

  You may request the deletion of your personal information, subject to certain exceptions, such as compliance with legal obligations.

• d. Opt-Out of Marketing Communications

  You can opt-out of receiving marketing communications from us by following the unsubscribe instructions provided in the emails or by contacting us directly.

8. International Data Transfers

Your information may be transferred to and processed in countries other than the country in which you are located. We ensure that such transfers comply with applicable data protection laws and that your information remains protected.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new Privacy Policy on our website and updating the "Effective Date" at the top of this document. Your continued use of our Services after any changes constitutes your acceptance of the updated Privacy Policy.

10. Contact Information

If you have any questions or concerns about this Refund Policy, please contact us at:

CyborgSapient (OPC) Private Limited
Email: contactus@cyborgsapient.com
Phone: 9019550574